Q&A about international items


I am being sent a gift. What documents should be presented to the staff of Lithuania Post?

In the customs declarations CN 22 or CN 23, the majority of postal items arriving from third countries are named as “gifts”. Mostly this is done in order to avoid taxes and duties. According to the Customs’ data, only several percent of all postal items contain gifts. Therefore, upon request of the Customs officials, it is a must to present additional documents even if the postal item is named as a “gift”.

Should I present the documents if I am a legal person (company) and I have ordered samples from a possible supplier?

In such a case, you need to receive a pro-forma invoice from the sender. This invoice is needed by the Customs. Based on this invoice, duties and taxes will be calculated. It must be indicated in the pro-forma invoice that “Goods have no commercial value, just for customs purposes”.

What postal items are considered to be non-commercial?

The goods imported are considered as imported for non-commercial purposes if

  • They are not sent on a regular basis.
  • Goods contained in the postal item are clearly intended for personal needs of the addressee or his family members, and neither the quantity of goods nor their character gives grounds to presume that they are intended for economic activities.
  • Addressee does not pay anything to the sender.

What should I do after receipt of the notice from Lithuania Post informing about a detained postal item?

Following instructions given in the notice, you should collect and send the declarant of Lithuania Post all documents listed in the notice. If you do not have them, the sender can help you to collect them. The documents can be submitted via the website of Lithuania Post, by e-mail to the address given in the notice, or fax (8 5) 210 4838.

Why are postal items detained?

The most common reasons for holding postal items are:


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